Participant manual

IncentiveApp step by step

A quick guide for participants of trips and events using the IncentiveApp mobile app.

Download the app, activate your trip with an individual access code, and keep the itinerary, information, maps and files close at hand.

Download the app Activate your trip Check the FAQ

Offline access: Information, Itinerary, Maps and Files are available offline after the trip has been activated.

How can we help?

Step 1

Download the app

Download IncentiveApp from Google Play or the App Store and open it on your phone.

Go to the guide Step 2

Activate your trip

Enter the individual access code provided by the trip organiser.

Activate your trip In the app

Itinerary and information

Check the itinerary, important information, maps, locations and files shared by the organiser.

Explore the features Offline

Access without Internet

Information, Itinerary, Maps and Files are available offline after the trip has been activated.

What works offline? Help

Technical issues

Are updates missing, is your code not working, or has your trip disappeared from the main screen?

Solve the issue Contact

Support

Check when to contact the organiser and when to contact IncentiveApp support.

Contact and support

Key information

• Participants activate a trip with an individual access code provided by the organiser.
• Practical information, Itinerary, Maps and Files are available offline after the trip has been activated.
• Gallery, Wall, content updates and other online features require an Internet connection.
• For questions about a specific trip, it is best to contact the trip organiser first.